General Information
Ordering Information
All orders or requests should be placed with an authorized Aztec Sales Representative or Aztec Customer Service by Toll Free Number (800) 223 3859; Fax (757) 345 3739; Web www.Aztecmed.com
All orders and prices are subject to final approval and acceptance by Aztec corporate sales department.
Prices
All prices are subject to change without notice.
Shipments
All shipments are made F.O.B. Williamsburg, VA via UPS ground unless otherwise specified by customer. Large equipment orders may, at Aztec discretion, be shipped via other means.
Return Goods
Products must be packed in original containers and returned in unused original condition. Products returned with 10 days will be accepted for full credit except when “Sales Terms and Conditions” agreement indicates otherwise.
Returns between 10-30 days are subject to a 25% restocking charge.
After 30 days the sale is considered final and no returns are accepted.
Call Customer Service for a Return Authorization (RA) number and instructions.
**Special equipment orders and sterile products are non-returnable for any reason.
Warranty
Products distributed by Aztec are guaranteed to be free from defects in workmanship and materials for one year from date of purchase. The warranty is made by the manufacturer or, in the case of Aztec brand products, directly by Aztec. During the warranty period, repair or replacement of any defective part, at Aztec discretion, will be made at no charge. (Bulbs and lamps are an exception to this policy)
The guarantee does not cover normal wear, breakage, damage from improper use, or accidents in shipping and handling. Damage claims against freight carriers must be made at the time the damaged items are received.
Aztec and its vendors are constantly striving to improve our products. We reserve the right to make modifications without the need for prior notification and are not obliged to modify previously manufactured items.
Copyright 2005 Aztec Medical Products, Inc.
Trade marks of Aztec Medical Products, Inc.
The Aztec logo with name; EndoCaddy™; Vid 1™; MediaMed™; TecLite T 150™; NasoFlex™;
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